LIPA is your connection to the community pharmacy world. Whether you are trying to find a specific state law, looking for the FDA website, or filing a complaint with the Department of Insurance, LIPA works to provide useful information and tools that our member pharmacies can use on a daily basis. Pharmacists, pharmacy technicians, student pharmacists and consumers can find helpful information on a variety of topics here.
File a PBM Pharmacy Network Complaint
LIPA urges patients, pharmacies and community members to speak up about concerns they may have with regard to their pharmacy access and quality of care. Report any complaints issues and concerns to LIPA’s PBM Pharmacy Network Issues in Louisiana.
Programs & Services
LIPA provides a collaborative partnership by working with government, private business, and individuals to learn, apply, and improve pharmacy and healthcare policy. We advocate on behalf of our members and strive to address their needs, issues and concerns each day.
With nearly 500 independent community pharmacies alone in the state of Louisiana, you are never far away from a pharmacist that can provide expert medication counseling. Our Find a Pharmacy tool is intended as a guide for patients and displays the store locations of all LIPA-member independent pharmacies in the state of Louisiana. Simply enter your address or zip code to locate independent pharmacies near you. For directions, click the pharmacy name or orange icon.
File a Louisiana Medicaid Reimbursement Dispute
On December 1, 2015, the Department of Health and Hospitals (DHH) implemented a reimbursement dispute process for independent pharmacies in accordance with Act 399 of the 2015 Regular Legislative Session. To meet the “Reasonable Reimbursement” requirement, the State now requires all Bayou Health pharmacy claims be reimbursed at or above the Louisiana Fee-For-Service (LAFFS) Estimated Allowable Amount.
